Susan is responsible for looking after SME customers across Scotland through her team of local Relationship Managers and Business Growth Enablers. She believes strongly in businesses being able to do good as well as doing well, and is involved with the Responsible Business movement as an Advisory Board Member of Business in the Community Scotland and is Natwest Group sponsor for Sustainable Enterprise. She is also a Pension Trustee of NatWest Group Pension Fund and a member of Royal Bank’s Scotland Board. Susan read International Business and Modern Languages at Strathclyde University.