Michelle has over 20 years’ experience as an HR Generalist, predominantly within the retail sector. While working in retail as a general assistant she was asked if she would look after the files and induction of new starters, from there her passion for working with people grew.
As a senior professional she has demonstrated leadership and success with specialised knowledge and experience managing the unique challenges and needs associated with complex organisational structure. These include hands-on expertise across all HR functions including strategic planning, payroll, workforce efficiency, systems development, organisational development, learning & development, retention, benefits, and employee relations. She has also been recognised for developing programmes and processes which improve efficiency, profitability, competitive positioning, and operations across all organisational levels.
She joined IOM in January 2018 and is wholly responsible for the people function including employee engagement, leadership development, recruitment & retention, systems development, employee relations, policy development and internal communications.