Today, the Digital Economy is impacting every sector. Developing digital extensions to your existing business’ products and services can offer an attractive channel for growth and optimisation. Innovating your business by embracing digital transformation can generate a force multiplier that significantly enhances customer experience, increases revenue and profitability, and delivers cost reduction through better targeted market insights and internal efficiencies.
This session will highlight the growing opportunities for SMEs to optimise and utilise digital technologies across their business processes, and will demonstrate how a business can pursue digital transformation more confidently using the IKE Institute’s Digital Maturity Assured Framework® (DMF). The DMF provides an accurate overall view of an organisation’s digital maturity level and provides it with a set of smart actions that help to guide the business’ journey towards a “Digitally Optimised State”.